The Effects of the Training Program Organized For Unit Charge Nurses on Their Proficiency Perception: A Semi-Experimental Study
Abstract
Aims: The main aim of this study is to evaluate the training program organized for unit charge nurses on their proficiency perception.
Material and Methods: The research was conducted as a quasi-experimental model with a pre-test-post-test control group design. The experimental and control groups consisted of 54 unit charge nurses, who were similar from two university hospitals. The whole population was considered as the research sample. “Unit Charge Nurse Proficiency Evaluation Scale” was used for pre- and post-study evaluations.
Results: Although the majority of the manager nurses participating in the study had a bachelor's degree, it was seen that 7.4% of the experimental group (E) and 3.7% of the control group (C) received training on management. . In the experimental group, the pre-test unit charge nurse proficiency score was 4.03, while it was 4.40 in the posttest. On the other hand, in the control group, the pre-test unit charge nurse proficiency score was 3.99, while it was 4.03 in the post-test. Consequently, it can be said that the scores that had been homogeneous before the intervention increased in favour of the experimental group after the intervention.
Conclusion: The results of this study show that the proficiency of unit charge nurses can be improved with manager development training. In hospitals, it is important to provide the nurses with an appropriate training for the managerial position to which they will be appointed, and to maintain manager development training in line with their proficiency areas after the appointment.
References
- Arslan, A., Ağaçdiken Alkan, S., Özdelikara, A., & Mumcu Boğa, N. (2016). Samsun sağlık yüksekokulu öğrencilerinin beyin ölümü ve organ bağışına yönelik bilgi ve tutumlarına eğitimin etkisi. Samsun Sağlık Bilimleri Dergisi, 1(2), 1-17.
- Acarer EB, Beydağ KD. (2013).Yönetici hemşirelerin yaşadıkları sorunlar ve bunları etkileyen faktörler. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, 2(1): 26-39.
- Armstrong SJ, Rispel LC, Penn-Kekana, L.(2015). The activities of hospital nursing unit managers and quality of patient care in South African hospitals: a paradox?. Global Health Action, 8(1):26243 https://doi.org/10.3402/gha. v8.26243
- Bekar EÖ, Baykal Ü. (2020). Evaluation of the nursing services controlling process from the viewpoint of the nurses and nurse managers: A Qualitative Study. Türkiye Klinikleri,12(1):83-92 https://doi.org/10.5336/nurses.20 19-66105
- Fennimore L, Warshawsky N. (2019). Graduate Leadership Education for Nurse Leaders—Needed Now More Than Ever. JONA, 49(7/8):347-349 https://doi.org/10.1097/ NNA.0000000000000765
- Fennimore L, Wolf G.(2011). Nurse manager leadership development: leveraging the evidence and system-level support. The Journal of Nursing Administration, 41(5): 204-210. https://doi.org/10.1097/NNA.0b013e3182171af f
- Koçel T. (2013). İşletme Yöneticiliği. (12th ed.). İstanbul: Beta Campany
- Karadaş A, Duran S, Özlem D.(2017). Servis sorumlu hemşirelerinin yönetsel yeterlik düzeylerinin belirlenmesi: Balıkesir ve Sakarya örnekleri. Mersin Üniversitesi Sağlık Bilimleri Dergisi, 10(1), 54-64.
- Lawson, C. (2020). Strengthening new nurse manager leadership skills through a transition-to-practice program. The Journal of Nursing Administration, 50(12), 618-622.
- Özen Bekar E. (2021). Hemşirelik Hizmetlerinde Yönetim ve Liderlik.In: Kaşıkçı M, Akın E, editors. Temel Hemşirelik Esaslar- Kavramlar, İlkeler, Uygulamalar. İstanbul: İstanbul Yayınevleri, 174-181.
- Patrician PA, Prapanjaroensin, A, Dawson M, White-Williams C, Miltner RS. (2018). Mapping and Sustaining Leadership Development: An Innovation Academic Service Partnership. JONA, 48(11), 567-573: https://doi.org/10.1097/NNA.0000000000000681
- Ramseur P, Fuchs MA, Edwards P, Humphreys J. (2018).The implementation of a structured nursing leadership development program for succession planning in a health system. J Nurs Adm. 48(1),25–30.
- Saifman H, Sherman, RO.(2019). The experience of being a millennial nurse manager. JONA, 49(7/8),366-371: https://doi.org/10.1097/NNA.000000000000076
- Sökmen S, Baykal Ü.(2007). İstanbul’daki kamu hastanelerinde görevli servis sorumlu hemşirelerinin yönetim eğitimi gereksinimlerinin analizi. Atatürk Üniversitesi Hemşirelik Yüksekokulu Dergisi, 10(4): 1-11.
- Sullivan J, Bretschneider J, & McCausland, M. P. (2003). Designing a leadership development program for nurse managers: an evidence-driven approach. JONA: The Journal of Nursing Administration, 33(10), 544-549.
- Swearingen, S. A (2009). Journey to leadership: designing a nursing leadership development program. The Journal of Continuing Education in Nursing, 40(3), 107-112. https://doi.org/10.3928/00220124-20090301-02
- Titzer JL, Shirey MR, Hauck S. (2014). A nurse manager succession planning model with associated empirical outcomes. J Nurs Adm, 44(1), 37–46.
- Warshawsky NE, Havens, DS.(2014). Nurse manager job satisfaction and intent to leave. Nurs Econ, 32(1): 32–39. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4330008 /
- Warshawsky NE, Caramanica L, Cramer E. (2020). Organizational Support for Nurse Manager Role Transition and Onboarding: Strategies for Success. JONA, 50(5), 254-260.
- Warshawsky N, Cramer E. (2019). Describing nurse manager role preparationand competency: findings from a national study. JNursAdm, 49(7), 249-255 https://doi.org/10.1097/ NNA.0000000000000746
- Westcott L. (2016). How coaching can play a key role in the development of nurse managers. Journal of Clinical Nursing, 25(17-18), 2669-2677 https://doi.org/10.1111/ jocn.13315
- Willcocks SG. (2012). Exploring leadership effectiveness: nurses as clinical leadersin the NHS. Leadership in Health Services, 25(1), 8–19. https://doi.org/10.1108/17511 871211198034Willcocks2012
- Wilson AA. (2005). Impact of management development on nurse retention. Nursing Administration Quarterly, 29(2), 137-145.
- Wong CA, Cummings GG. (2007). The relationship between nursing leadership and patients’ outcomes: A processic review. Journal of Nursing Management, 15(5), 508‒521. https://doi.org/10.1111/j.1365-2834.2007.00723.x
Abstract
Amaç: Araştırmanın amacı servis sorumlu hemşirelerine verilen yönetici geliştirme eğitiminin yeterlilik algılarına etkisinin değerlendirilmesidir.
Gereç ve Yöntem: Araştırma ön test ve son test kontrol gruplu yarı deneysel model olarak yürütülmüştür. Çalışma ve kontrol grubu birbirine benzer iki üniversite hastanesinde 54 servis sorumlu hemşiresi ile yürütülmüştür. Araştırmada evrenin tamamı örneklem olarak alınmıştır. Çalışma öncesi ve sonrası değerlendirmede “Servis Sorumlu Hemşiresi Yeterlilik Değerlendirme Ölçeği” kullanılmıştır.
Bulgular: Araştırmaya katılan yönetici hemşirelerin çoğunluğunun lisans mezunu olmasına karşın çalışma grubunun (Ç) %7,4 ve kontrol grubunun (K) %3,7’sinin yönetim ile ilgili eğitimi aldıkları görülmüştür. Çalışma grubunun ön test servis sorumlu hemşiresi yeterlilik puanları 4,03 iken son testte 4,40, kontrol grubunun ise ön test servis sorumlu hemşiresi yeterlilik puanları 3,99 iken son testte 4,03 bulunmuştur. Sonuç olarak müdahale öncesinde homojen olan puanlar müdahale sonrasında deney grubu lehine yükselmiştir.
Sonuç: Bu çalışmanın sonuçları, yönetici eğitimi ile servis sorumlu hemşirelerinin yetkinliğinin geliştirilebileceğini göstermektedir. Hastanelerde, hemşirenin atanacağı yönetsel pozisyona uygun eğitimlerin verilmesi ve atama sonrası da yetkinlik alanlarıyla uyumlu yönetici geliştirme eğitimlerinin sürdürülmesi önemlidir.
References
- Arslan, A., Ağaçdiken Alkan, S., Özdelikara, A., & Mumcu Boğa, N. (2016). Samsun sağlık yüksekokulu öğrencilerinin beyin ölümü ve organ bağışına yönelik bilgi ve tutumlarına eğitimin etkisi. Samsun Sağlık Bilimleri Dergisi, 1(2), 1-17.
- Acarer EB, Beydağ KD. (2013).Yönetici hemşirelerin yaşadıkları sorunlar ve bunları etkileyen faktörler. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, 2(1): 26-39.
- Armstrong SJ, Rispel LC, Penn-Kekana, L.(2015). The activities of hospital nursing unit managers and quality of patient care in South African hospitals: a paradox?. Global Health Action, 8(1):26243 https://doi.org/10.3402/gha. v8.26243
- Bekar EÖ, Baykal Ü. (2020). Evaluation of the nursing services controlling process from the viewpoint of the nurses and nurse managers: A Qualitative Study. Türkiye Klinikleri,12(1):83-92 https://doi.org/10.5336/nurses.20 19-66105
- Fennimore L, Warshawsky N. (2019). Graduate Leadership Education for Nurse Leaders—Needed Now More Than Ever. JONA, 49(7/8):347-349 https://doi.org/10.1097/ NNA.0000000000000765
- Fennimore L, Wolf G.(2011). Nurse manager leadership development: leveraging the evidence and system-level support. The Journal of Nursing Administration, 41(5): 204-210. https://doi.org/10.1097/NNA.0b013e3182171af f
- Koçel T. (2013). İşletme Yöneticiliği. (12th ed.). İstanbul: Beta Campany
- Karadaş A, Duran S, Özlem D.(2017). Servis sorumlu hemşirelerinin yönetsel yeterlik düzeylerinin belirlenmesi: Balıkesir ve Sakarya örnekleri. Mersin Üniversitesi Sağlık Bilimleri Dergisi, 10(1), 54-64.
- Lawson, C. (2020). Strengthening new nurse manager leadership skills through a transition-to-practice program. The Journal of Nursing Administration, 50(12), 618-622.
- Özen Bekar E. (2021). Hemşirelik Hizmetlerinde Yönetim ve Liderlik.In: Kaşıkçı M, Akın E, editors. Temel Hemşirelik Esaslar- Kavramlar, İlkeler, Uygulamalar. İstanbul: İstanbul Yayınevleri, 174-181.
- Patrician PA, Prapanjaroensin, A, Dawson M, White-Williams C, Miltner RS. (2018). Mapping and Sustaining Leadership Development: An Innovation Academic Service Partnership. JONA, 48(11), 567-573: https://doi.org/10.1097/NNA.0000000000000681
- Ramseur P, Fuchs MA, Edwards P, Humphreys J. (2018).The implementation of a structured nursing leadership development program for succession planning in a health system. J Nurs Adm. 48(1),25–30.
- Saifman H, Sherman, RO.(2019). The experience of being a millennial nurse manager. JONA, 49(7/8),366-371: https://doi.org/10.1097/NNA.000000000000076
- Sökmen S, Baykal Ü.(2007). İstanbul’daki kamu hastanelerinde görevli servis sorumlu hemşirelerinin yönetim eğitimi gereksinimlerinin analizi. Atatürk Üniversitesi Hemşirelik Yüksekokulu Dergisi, 10(4): 1-11.
- Sullivan J, Bretschneider J, & McCausland, M. P. (2003). Designing a leadership development program for nurse managers: an evidence-driven approach. JONA: The Journal of Nursing Administration, 33(10), 544-549.
- Swearingen, S. A (2009). Journey to leadership: designing a nursing leadership development program. The Journal of Continuing Education in Nursing, 40(3), 107-112. https://doi.org/10.3928/00220124-20090301-02
- Titzer JL, Shirey MR, Hauck S. (2014). A nurse manager succession planning model with associated empirical outcomes. J Nurs Adm, 44(1), 37–46.
- Warshawsky NE, Havens, DS.(2014). Nurse manager job satisfaction and intent to leave. Nurs Econ, 32(1): 32–39. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4330008 /
- Warshawsky NE, Caramanica L, Cramer E. (2020). Organizational Support for Nurse Manager Role Transition and Onboarding: Strategies for Success. JONA, 50(5), 254-260.
- Warshawsky N, Cramer E. (2019). Describing nurse manager role preparationand competency: findings from a national study. JNursAdm, 49(7), 249-255 https://doi.org/10.1097/ NNA.0000000000000746
- Westcott L. (2016). How coaching can play a key role in the development of nurse managers. Journal of Clinical Nursing, 25(17-18), 2669-2677 https://doi.org/10.1111/ jocn.13315
- Willcocks SG. (2012). Exploring leadership effectiveness: nurses as clinical leadersin the NHS. Leadership in Health Services, 25(1), 8–19. https://doi.org/10.1108/17511 871211198034Willcocks2012
- Wilson AA. (2005). Impact of management development on nurse retention. Nursing Administration Quarterly, 29(2), 137-145.
- Wong CA, Cummings GG. (2007). The relationship between nursing leadership and patients’ outcomes: A processic review. Journal of Nursing Management, 15(5), 508‒521. https://doi.org/10.1111/j.1365-2834.2007.00723.x
Details
| Primary Language | Turkish |
|---|---|
| Subjects | Health Care Administration |
| Journal Section | Articles |
| Authors | |
| Publication Date | June 23, 2023 |
| Submission Date | June 15, 2022 |
| Published in Issue | Year 2023 Volume: 12 Issue: 2 |
International Peer Reviewed Journal
The journal adopts Open Access Policy and does not request article proccessing charge (APC), article publishing charge or any other charges.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.