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THE INNOVATION PERSPECTIVE OF EMPLOYEES IN A PRIVATE HOSPITAL

Year 2021, Volume: 6 Issue: 3, 579 - 593, 26.11.2021

Abstract

Aim: The aim of the study was to evaluate the innovation perspective of employees from technical, administrative and medical units in a private hospital of a health group.
Methods: In this cross-sectional study, 177 employees form different departments in a private hospital were included. The data were collected by a questionnaire regarding use of health technologies and innovation related items. These items were scored by using 5-point Likert scale (1: Strongly disagree; 2: Disagree; 3: Neither agree nor disagree; 4: Agree; 5: Strongly agree). After performing both Explanatory and Confirmatory factor analyses, the 15-item Healthcare Innovation Scale with 4 subgroups regarding
"Innovation Perception", "Innovation and Sector Relationship", "Innovation and Project Management" and "Innovation and Relationship with Competitors" were defined.
Results: The item regarding “expectations of patients" (n=52, 44.4%) was stated primarily issue in the innovation process. In the scale, the score of the "Innovation Perception" subgroup was significantly higher in employees from the medical unit (4.07±0.58) and administrative unit (3.89±0.53) compared to those from the technical unit (3.48±0.62) (p=0.000). The score of the "Innovation and Relations with Competitors" subgroup was found to be significantly higher in administrative unit employees (3.53±0.76) compared to technical unit employees (3.14±0.76)(p=0.014).
Conclusion: Since innovation activity is a competitive factor for hospitals, health managers could take into consideration patients’ expectations and employees’ innovation perspectives. In addition, Healthcare Innovation Scale as a reliable and valid scale could be helpful for this purpose.

References

  • Aghdam, A. R., Watson, J., Cliff, C., & Miah, S. J. (2020). Improving the theoretical understanding toward patient-driven health care innovation through online value cocreation: systematic review. Journal of Medical Internet Research, 22(4), e16324
  • Berry, L. L. (2019). Service innovation is urgent in healthcare. AMS Review, 9, 78-92.
  • Bhavnani, S. P., Parakh, K., Atreja, A., Druz, R., Graham, G. N., Hayek, S. S. and Shah, B. R. (2017). 2017 Roadmap for Innovation ACC Health Policy Statement on Healthcare Transformation in the Era of Digital Health, Big Data, and Precision Health. Journal of the American College of Cardiology, 70(21), 2696-2718.
  • Birken, S. A., Lee, S. Y., Weiner, B. J., Chin, M. H., and Schaefer, C. T. (2013). Improving the effectiveness of health care innovation implementation: middle managers as change agents. Med Care Res Rev, 70(1), 29-45.
  • Can, P. (2012). A Study on The Impact on Innovation Strategies of Marketing Processes. (Doctoral Thesis). Atatürk University, Erzurum, Turkey. Retrieved from https://atauni.edu.tr/yuklemeler/78f8aa2bfe25d3ee07c86c7f346c18f3.pdf (306608)
  • Francisco Shapovalova, N., Meguid, T., and Campbell, J. (2015). Health-care workers as agents of sustainable development. The Lancet Global Health, 3(5), e249-e250.
  • European Commission. (2019). Assessing the impact of digital transformation of health services. Report of the EXPH (Expert Panel on effective ways of investing in Health).
  • Hana, U. (2013). Competitive Advantage Achievement through Innovation and Knowledge. Journal of Competitiveness, 5(1), 82-96.
  • Jagadeeswari, V., Subramaniyaswamy, V., Logesh, R., and Vijayakumar, V. (2018). A study on medical Internet of Things and Big Data in personalized healthcare system. Health Information Science and Systems, 6(1), 14. Länsisalmi, H., Kivimäki, M., Aalto, P., and Ruoranen, R. (2006). Innovation in healthcare: a systematic review of recent research. Nurs Sci Q, 19(1), 66-72; discussion 65.
  • MacNeil, M., Koch, M., Kuspinar, A., Juzwishin, D., Lehoux, P., and Stolee, P. (2019). Enabling health technology innovation in Canada: Barriers and facilitators in policy and regulatory processes. Health Policy, 123(2), 203-214.
  • Malik, A., Boyle, B. and Mitchell, R. (2017). Contextual ambidexterity and innovation in healthcare in India: the role of HRM. Emerald Publishing Limited, 46(7), 1358-1380. 10.1108/PR-06-2017-0194
  • Millenson, M. L., Muhlestein, D. B., O'Donnell, E. M., Northam Jones, D. A., Haring, R. S., Merrill, T., and Weissman, J. S. (2019). Patient-centered care innovations by accountable care organizations: Lessons from leaders. Healthc (Amst), 7(4).
  • OECD/Eurostat. (2018). Oslo Manual 2018:Guidelines for Collecting, Reporting and Using Data on Innovation (4th ed.). Retrieved 15 November, 2020, https://www.oecd- ilibrary.org/docserver/9789264304604en.pdf?expires=1620766165&id=id&accname=gu est&checksum=4C6C35A3F926F5C62040C4B158DC9F63
  • Omachonu, V. K., and Einspruch, N. G. (2010). Innovation in Healthcare Delivery Systems: A Conceptual Framework. The Innovation Journal: The public sector Innovation Journal, 15(1), 1-20.
  • Pacifico Silva, H., Lehoux, P., Miller, F. A., and Denis, J.-L. (2018). Introducing responsible innovation in health: a policy-oriented framework. Health Research Policy and Systems, 16(1), 90.
  • Ruco, A., Nichol, K., Morassaei, S., Bola, R., & Di Prospero, L. (2021). Supporting Discovery and Inquiry: A Canadian Hospital's Approach to Building Research and Innovation Capacity in Point-of-Care Health Professionals.Quality Management in Health Care, 30(4), 267-275
  • Schultz, C., Graw, J., Salomo, S., and Kock, A. (2019). How project management and top management involvement affect the innovativeness of professional service organizations—an empirical study on hospitals. Project Management Journal, 50(4), 460-475.
  • Stewart J, W. R., Hess B, Young L, Jenkins T, Huang X, Oliver R, and Schatz K. (2020). The Clinician Role in Health Care Delivery and Innovation. NEJM Catalyst. Retrieved from https://cssjs.nejm.org/landing-page/cat-ebook-2020- 06/The%20Clinician%20Role%20in%20Health%20Care%20Delivery%20and%20Innov ation.pdf
  • Susanto, H. and Chen, C. K. (2017). Information and Communication Emerging Technology: Making Sense of Healthcare Innovation. In C. Bhatt, N. Dey, and A. S. Ashour (Eds.), Internet of Things and Big Data Technologies for Next Generation Healthcare (pp. 229- 250). Cham: Springer International Publishing.
  • Tabachnick, B. and Fidell, L. (2014). Using multivariate statistics: Pearson New International Edition (6th ed.): London: Pearson.
  • The AdHopHTA Project partners. (2015). The AdHopHTA handbook: A Handbook of Hospital‐Based Health Technology Assessment. Retrieved 10 November, 2020, http://www.adhophta.eu/sites/files/adhophta/media/adhophta_handbook_website.pdf,.
  • Thompson, M. (2018). Social capital, innovation and economic growth. Journal of behavioral and experimental economics, 73, 46-52. doi:https://doi.org/10.1016/j.socec.2018.01.005
  • WHO. (2015). Global Survey on Health Technology Assessment by National Authorities Retrieved 10 October, 2020, https://www.who.int/health-technology- assessment/MD_HTA_oct2015_final_web2.pdf?ua=1
Year 2021, Volume: 6 Issue: 3, 579 - 593, 26.11.2021

Abstract

References

  • Aghdam, A. R., Watson, J., Cliff, C., & Miah, S. J. (2020). Improving the theoretical understanding toward patient-driven health care innovation through online value cocreation: systematic review. Journal of Medical Internet Research, 22(4), e16324
  • Berry, L. L. (2019). Service innovation is urgent in healthcare. AMS Review, 9, 78-92.
  • Bhavnani, S. P., Parakh, K., Atreja, A., Druz, R., Graham, G. N., Hayek, S. S. and Shah, B. R. (2017). 2017 Roadmap for Innovation ACC Health Policy Statement on Healthcare Transformation in the Era of Digital Health, Big Data, and Precision Health. Journal of the American College of Cardiology, 70(21), 2696-2718.
  • Birken, S. A., Lee, S. Y., Weiner, B. J., Chin, M. H., and Schaefer, C. T. (2013). Improving the effectiveness of health care innovation implementation: middle managers as change agents. Med Care Res Rev, 70(1), 29-45.
  • Can, P. (2012). A Study on The Impact on Innovation Strategies of Marketing Processes. (Doctoral Thesis). Atatürk University, Erzurum, Turkey. Retrieved from https://atauni.edu.tr/yuklemeler/78f8aa2bfe25d3ee07c86c7f346c18f3.pdf (306608)
  • Francisco Shapovalova, N., Meguid, T., and Campbell, J. (2015). Health-care workers as agents of sustainable development. The Lancet Global Health, 3(5), e249-e250.
  • European Commission. (2019). Assessing the impact of digital transformation of health services. Report of the EXPH (Expert Panel on effective ways of investing in Health).
  • Hana, U. (2013). Competitive Advantage Achievement through Innovation and Knowledge. Journal of Competitiveness, 5(1), 82-96.
  • Jagadeeswari, V., Subramaniyaswamy, V., Logesh, R., and Vijayakumar, V. (2018). A study on medical Internet of Things and Big Data in personalized healthcare system. Health Information Science and Systems, 6(1), 14. Länsisalmi, H., Kivimäki, M., Aalto, P., and Ruoranen, R. (2006). Innovation in healthcare: a systematic review of recent research. Nurs Sci Q, 19(1), 66-72; discussion 65.
  • MacNeil, M., Koch, M., Kuspinar, A., Juzwishin, D., Lehoux, P., and Stolee, P. (2019). Enabling health technology innovation in Canada: Barriers and facilitators in policy and regulatory processes. Health Policy, 123(2), 203-214.
  • Malik, A., Boyle, B. and Mitchell, R. (2017). Contextual ambidexterity and innovation in healthcare in India: the role of HRM. Emerald Publishing Limited, 46(7), 1358-1380. 10.1108/PR-06-2017-0194
  • Millenson, M. L., Muhlestein, D. B., O'Donnell, E. M., Northam Jones, D. A., Haring, R. S., Merrill, T., and Weissman, J. S. (2019). Patient-centered care innovations by accountable care organizations: Lessons from leaders. Healthc (Amst), 7(4).
  • OECD/Eurostat. (2018). Oslo Manual 2018:Guidelines for Collecting, Reporting and Using Data on Innovation (4th ed.). Retrieved 15 November, 2020, https://www.oecd- ilibrary.org/docserver/9789264304604en.pdf?expires=1620766165&id=id&accname=gu est&checksum=4C6C35A3F926F5C62040C4B158DC9F63
  • Omachonu, V. K., and Einspruch, N. G. (2010). Innovation in Healthcare Delivery Systems: A Conceptual Framework. The Innovation Journal: The public sector Innovation Journal, 15(1), 1-20.
  • Pacifico Silva, H., Lehoux, P., Miller, F. A., and Denis, J.-L. (2018). Introducing responsible innovation in health: a policy-oriented framework. Health Research Policy and Systems, 16(1), 90.
  • Ruco, A., Nichol, K., Morassaei, S., Bola, R., & Di Prospero, L. (2021). Supporting Discovery and Inquiry: A Canadian Hospital's Approach to Building Research and Innovation Capacity in Point-of-Care Health Professionals.Quality Management in Health Care, 30(4), 267-275
  • Schultz, C., Graw, J., Salomo, S., and Kock, A. (2019). How project management and top management involvement affect the innovativeness of professional service organizations—an empirical study on hospitals. Project Management Journal, 50(4), 460-475.
  • Stewart J, W. R., Hess B, Young L, Jenkins T, Huang X, Oliver R, and Schatz K. (2020). The Clinician Role in Health Care Delivery and Innovation. NEJM Catalyst. Retrieved from https://cssjs.nejm.org/landing-page/cat-ebook-2020- 06/The%20Clinician%20Role%20in%20Health%20Care%20Delivery%20and%20Innov ation.pdf
  • Susanto, H. and Chen, C. K. (2017). Information and Communication Emerging Technology: Making Sense of Healthcare Innovation. In C. Bhatt, N. Dey, and A. S. Ashour (Eds.), Internet of Things and Big Data Technologies for Next Generation Healthcare (pp. 229- 250). Cham: Springer International Publishing.
  • Tabachnick, B. and Fidell, L. (2014). Using multivariate statistics: Pearson New International Edition (6th ed.): London: Pearson.
  • The AdHopHTA Project partners. (2015). The AdHopHTA handbook: A Handbook of Hospital‐Based Health Technology Assessment. Retrieved 10 November, 2020, http://www.adhophta.eu/sites/files/adhophta/media/adhophta_handbook_website.pdf,.
  • Thompson, M. (2018). Social capital, innovation and economic growth. Journal of behavioral and experimental economics, 73, 46-52. doi:https://doi.org/10.1016/j.socec.2018.01.005
  • WHO. (2015). Global Survey on Health Technology Assessment by National Authorities Retrieved 10 October, 2020, https://www.who.int/health-technology- assessment/MD_HTA_oct2015_final_web2.pdf?ua=1
There are 23 citations in total.

Details

Primary Language English
Journal Section Makaleler
Authors

Burcu Toprak Karaçelik This is me 0000-0003-4012-9725

Tuğba Emine Beyhan 0000-0003-3021-124X

Pınar Kılıç Aksu This is me 0000-0002-8040-2151

Nur Şişman Kitapçı This is me 0000-0002-4766-5662

Okan Cem Kitapçı This is me 0000-0001-7584-3297

Leyla Köksal This is me 0000-0001-6993-1645

Meral Yay This is me 0000-0003-1857-8719

Emre İşçi This is me 0000-0001-5299-4770

Ramazan Özgür Çatar 0000-0001-5768-0914

Gonca Mumcu This is me 0000-0002-2280-2931

Publication Date November 26, 2021
Submission Date May 15, 2021
Published in Issue Year 2021 Volume: 6 Issue: 3

Cite

APA Toprak Karaçelik, B., Beyhan, T. E., Kılıç Aksu, P., Şişman Kitapçı, N., et al. (2021). THE INNOVATION PERSPECTIVE OF EMPLOYEES IN A PRIVATE HOSPITAL. International Journal of Health Management and Tourism, 6(3), 579-593.